Arrival Ambassador/Porter

  • 493807
  • Melbourne, VIC
  • Hotels
  • Permanent Full Time
  • Closing on: Sep 25 2025

Porter – Next Hotel Melbourne
Join Pro-invest Hotels and bring your passion for hospitality to life

At Next Hotel Melbourne, we believe that heartfelt connections create unforgettable guest experiences. As a Porter, you’ll be the warm first impression that welcomes our guests and the helping hand that makes their stay seamless.

We’re looking for someone energetic, guest-focused, and passionate about delivering service with a smile. If you’re ready to showcase our values of Passion, Integrity, Accountability, and Respect, this could be the perfect role for you.

What You’ll Do

  • Greet, farewell, and assist guests with luggage and special requests
  • Provide personalised service and local knowledge to enhance the guest experience
  • Support arrivals, departures, events, and groups with efficiency and care
  • Deliver messages, mail, and amenities promptly and accurately
  • Maintain a high level of property presentation, security, and safety awareness
  • Work collaboratively across departments to ensure smooth daily operations
  • Uphold Pro-invest Hotels’ service standards while bringing creativity and passion to every interaction

About You

  • Warm, approachable, and passionate about hospitality
  • Energetic with the ability to juggle multiple tasks
  • Organised with an eye for detail and a good memory for names and faces
  • A positive attitude with a sense of humour – you wear your smile with pride
  • Knowledge of Melbourne’s best dining, attractions, and events (or willingness to learn!)

Why Join Us?

At Pro-invest Hotels, we care about our people as much as our guests. When you join our team, you’ll enjoy:

  • A supportive and inclusive workplace culture
  • Ongoing training and development opportunities
  • Career pathways across our expanding hotel portfolio
  • The chance to be part of something exciting at one of Melbourne’s leading boutique hotels

Bring your passion for hospitality, your energy, and your creativity – and let’s create exceptional guest experiences together.

Apply now and take the next step in your career with Pro-invest Hotels.

 

Apply Now

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