Arrival Ambassador/Porter

  • 493858
  • Melbourne, VIC
  • Hotels
  • Permanent Part Time
  • Closing on: Oct 18 2025

Porter – Next Hotel Melbourne
Join Pro-invest Hotels and bring your passion for hospitality to life

At Next Hotel Melbourne, we believe that heartfelt connections create unforgettable guest experiences. As a Porter, you’ll be the warm first impression that welcomes our guests and the helping hand that makes their stay seamless.

We’re looking for someone energetic, guest-focused, and passionate about delivering service with a smile. If you’re ready to showcase our values of Passion, Integrity, Accountability, and Respect, this could be the perfect role for you.

What You’ll Do

  • Greet, farewell, and assist guests with luggage and special requests
  • Provide personalised service and local knowledge to enhance the guest experience
  • Support arrivals, departures, events, and groups with efficiency and care
  • Deliver messages, mail, and amenities promptly and accurately
  • Maintain a high level of property presentation, security, and safety awareness
  • Work collaboratively across departments to ensure smooth daily operations
  • Uphold Pro-invest Hotels’ service standards while bringing creativity and passion to every interaction

About You

  • Warm, approachable, and passionate about hospitality
  • Energetic with the ability to juggle multiple tasks
  • Organised with an eye for detail and a good memory for names and faces
  • A positive attitude with a sense of humour – you wear your smile with pride
  • Knowledge of Melbourne’s best dining, attractions, and events (or willingness to learn!)

Why Join Us?

At Pro-invest Hotels, we care about our people as much as our guests. When you join our team, you’ll enjoy:

  • A supportive and inclusive workplace culture
  • Ongoing training and development opportunities
  • Career pathways across our expanding hotel portfolio
  • The chance to be part of something exciting at one of Melbourne’s leading boutique hotels

Bring your passion for hospitality, your energy, and your creativity – and let’s create exceptional guest experiences together.

Apply now and take the next step in your career with Pro-invest Hotels.

 

Apply Now

Refer someone to this job

Not You?

Thank you

Recommended for you

Night Auditor

Melbourne Hotels
Next Hotel Melbourne, Curio Collection by Hilton is the only hotel to lie amongst world leading brands and industry influencers, within Melbourne’s brand-new premier retail and dining destination, 80 Collins. A brand-defining property with 255 gue...

Express Agent

Brisbane Hotels
Join the team at Holiday Inn Express Brisbane Central as a Front Desk Agent, where you'll provide exceptional customer service by greeting guests, assisting with check-ins/check-outs, upselling services, and handling guest inquiries. You’ll ensure...

Express Agent (GSA) - HIEX Sunshine Coast

Sunshine Coast Hotels
Pro-invest Hotels are a trusted partner to some of the world’s most recognised hotel brands, as a franchisee, ranging from mid-scale through to full service and lifestyle hotels, such as Kimpton, Holiday Inn Express, voco, Hotel Indigo and Sebel. ...

Sign up for Job Alerts

Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert.

Not You?

Thank you