About Us:
Holiday Inn Express Sydney Airport is part of the IHG family, committed to providing excellent service and a seamless experience for our guests. We’re looking for an enthusiastic Assistant Night Manager to join our team and help drive our nightly operations to success.

Job Overview:
As the Assistant Night Manager (ANM), you will support the hotel’s night shift operations by acting as both the Night Manager and Night Auditor. You’ll ensure the smooth operation of the hotel overnight, including guest safety, satisfaction, and financial management. When the Night Manager is on leave, you’ll step up to oversee all night duties, and work closely with the team to support auditing and revenue processes.

Key Responsibilities:

• Manage hotel operations overnight, ensuring security and guest satisfaction.
• Complete night audit duties, including checking revenue, expenses, and guest folios.
• Assist in financial reconciliations and reporting.
• Handle guest inquiries and complaints with prompt resolutions.
• Supervise and support front office staff, ensuring smooth operations and a high standard of service.
• Conduct regular checks of the hotel’s facilities and ensure compliance with health, safety, and security standards.

What We’re Looking For:

• Experience in hotel management or front office roles, especially in night operations.
• Strong understanding of night audit procedures and financial reporting.
• Excellent problem-solving, communication, and leadership skills.
• Ability to work independently and manage overnight shifts, including weekends.
• A commitment to exceptional guest service and team collaboration.

Why Join Us:

• Be part of a global hotel brand with career growth opportunities.
• Competitive salary and benefits.
• A dynamic, supportive team environment.

Apply today to take the next step in your career as Assistant Night Manager at Holiday Inn Express Sydney Airport!