Join Our Team at Holiday Inn Express Brisbane Central!

Are you ready to bring your passion for guest service to life in a vibrant and dynamic environment? At Holiday Inn Express® Brisbane Central, we believe in making travel simple and smart, and we’re looking for enthusiastic Guest Service Agents to join our team!

About Us: Nestled in the heart of Brisbane, our hotel features 226 modern rooms designed for comfort and convenience. As part of IHG Hotels and Resorts, we’re committed to providing exceptional service that keeps our guests coming back.

Your Mission: As a Guest Service Agent, you’ll be the welcoming face of our hotel, embodying our Service Style: Mission Made Easy! You’ll engage with guests, anticipate their needs, and ensure their stay is as smooth as possible. Here’s how you can shine:

• Be Ready: Stay one step ahead! Ensure our guests enjoy a hassle-free experience that flows seamlessly.

• Be Engaging: Create real connections! Bring warmth and genuine care to every interaction because our guests deserve the best.

• Be On It! Quick to respond! If any bumps in the road occur, you’ll tackle them head-on, turning challenges into opportunities.

Who You Are:

• A bubbly personality with a passion for hospitality.
• Eager to learn and grow your career in a fast-paced environment.
• Genuine in your desire to create memorable experiences for every guest.
• Previous hotel experience is a plus!
• Flexible with your schedule to meet the needs of our rotating roster.
• Willing to obtain an RSA and familiar with systems like Amadeus PM-Pro PMS.

What’s in It for You?

• Training & Development: Access to IHG training programs to help you shine.
• Perks Galore: Enjoy worldwide accommodation and food & beverage discounts.
• Uniforms Provided: Look sharp while you serve!

Why Choose Us? This is not just a job; it’s a chance to be part of a fun, supportive team that values your contributions. You’ll work with industry professionals who are just as passionate about hospitality as you are, all while representing a globally recognized brand.

Ready to Embark on This Exciting Journey? If you’re excited about creating unforgettable experiences for our guests and are ready for an adventure in hospitality, we’d love to hear from you!

Pro-invest Hotels celebrates diversity and inclusion. We invite applications from all community members.

Apply now and let’s make travel simple and smart—together!