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Night Auditor - voco Brisbane

  • 493474
  • Brisbane, QLD
  • Hotels
  • Permanent Full Time
  • Closing on: Apr 16 2025

In 2022 Vista Hospitality Group opened two new hotels in Brisbane CBD. The first to open was voco™ Brisbane City Centre which offers 194 guest rooms, 11 meetings rooms, 2 F&B outlets, a Fitness Centre & Rooftop Pool. Soon to follow was the Hotel Indigo Brisbane City Centre with 212-rooms and the incredible new Izakaya Publico Restaurant and Bar 1603. 

The new hotels are managed and operated by Vista Hospitality Group a new business within the Australasian hospitality sector, that offers a suite of resources and operational advantages, uniquely tailored for owners and partners.

Vista Hospitality Group is a trusted partner to global hotel brands including voco, Hotel Indigo, The Sebel as well as managing their own brands including: Next Hotels, Ink Hotels, Sage Hotels and Country Comfort.

Just like our hotels, no two colleagues are the same. So, we’re curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At voco hotel and Hotel Indigo®, we’re excited to meet spirited characters who can delight the most curious guests. 

We're looking for a Night Auditor, who is smart and considerate and loves working with numbers. You will be a problem-solving genius that takes pride in creating and delivering great customer experiences. Working closely with the Front Office, F&B and Finance teams, you will ensure that all daily revenue has been captured and reported on accurately.  

Responsibilities 

  • Love the brand & be a great ambassador of voco and Hotel Indigo Brisbane City Centre.
  • Being part of and taking the lead when required in hotel emergency procedures, together with assisting in ensuring the hotel complies with local government regulations concerning safety, and any other regulatory requirements.
  • You've got a good eye for detail – our processes are super important in helping us deliver a consistent guest experience.
  • You will be responsible for accurately auditing and balancing our hotel's accounts at night.
  • You'll also prepare daily revenue reports for our hotel and corporate management team.
  • You'll be dealing with a variety of people, so your communication will be adaptable. You'll be a brilliant communicator - consistently clear and concise.
  • You'll help us problem solve as we're still building our business; we have solutions to find, and your logical thinking and collaboration with teams across the business will be key.
  • Most importantly you will, at times, manage the hotel overnight, its staff and its guests, ensuring a comfortable and hassle-free stay is achieved.

Skills & Experience 

  • Proven experience within a similar role or capacity.
  • Demonstrable experience with hotel PMS such as Opera.
  • You will be a self-confessed Excel geek and love working with numbers with excellent attention to detail.
  • Professional and personable, with a can-do attitude.
  • You will make calm, collected decisions – even when the clock is ticking.
  • Ability to communicate effectively in spoken and written form.
  • You will be required to hold or obtain a QLD RSA certificate.
  • You must meet the appropriate legal requirements to work in Australia.

In Return We Offer

  • Career growth opportunities throughout the Vista Hospitality Group.
  • Food & Beverage and Accommodation discounts across the Vista Hospitality Group.
  • Fantastic International colleague accommodation discounts throughout IHG.
  • A free Familiarisation Stay at the hotel after 6 months.
  • Free Staff Meal provided. 
  • A colleague Referral Incentive Program. 
  • An EAP program and steadfast commitment to creating a positive staff culture.
  • And many more perks of being part of the Vista and IHG network.

At Vista Hospitality we strongly believe in developing our own colleagues and promoting from within, so the opportunities are boundless for those that are passionate and deliver. If you are ready to be part of the Vista Family, then we would love to hear from you!

We thank all interested parties in advance for their applications. However, only successful applicants will be contacted. Vista Hospitality Group is an equal opportunities employer with a zero tolerance to discrimination, harassment or any type of behaviours that are contrary to providing a safe, inclusive & respectful environment for all.

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