Join our dynamic team at Kimpton Margot Sydney as Portfolio General Manager!

Are you a seasoned leader with a passion for hospitality and a track record of driving excellence across multiple properties? Do you thrive in inspiring teams, delivering exceptional guest experiences, and ensuring operational success? If so, we want YOU to be our next Portfolio General Manager based at Kimpton Margot Sydney. In this role, you'll be leading day-to-day operations at Australia's very first Kimpton Hotel and overseeing Hotel Indigo's in the neighboring locations of Potts Point, Sydney, and Flinders Lane, Melbourne.

About the Hotel
Kimpton Margot Sydney is a distinctive luxury property in the heart of Sydney, offering an immersive and stylish experience, combining unique design with exceptional service. Kimpton Margot Sydney delivers a vibrant, art-inspired experience where every guest feels like a VIP. We believe in authenticity, innovation, and creating unforgettable experiences for our guests. As the Portfolio General Manager, you will play a pivotal role in ensuring both Kimpton Margot Sydney and the broader portfolio deliver on our promise of excellence.

The Role
As Portfolio General Manager, you’ll be responsible for overseeing the performance of three iconic properties, ensuring the highest standards of guest service, operational excellence, and financial performance. You will lead two General Managers, at our respective Indigo Hotels, guiding them in driving profitability, guest satisfaction, and brand standards while fostering a culture of leadership and innovation across the portfolio. You’ll balance strategic vision with hands-on management, continually identifying new opportunities for growth, collaboration, and improved guest experiences.

Key Responsibilities

• Leadership & Strategy: Provide leadership across the portfolio of properties, ensuring all operations align with Kimpton and Indigo's values and goals.

• Guest Experience: Champion exceptional guest experiences and lead efforts to ensure consistency in service quality across all properties.

• Financial Management: Oversee financial performance across the portfolio, ensuring profitability, cost management, and financial targets are achieved.

• Operational Excellence: Ensure all properties meet the highest operational standards and drive continuous improvement in guest service, amenities, and overall performance.

• Revenue Optimization: Develop and implement strategies to maximize revenue and occupancy across all properties, collaborating with Sales and Marketing teams to identify growth opportunities.

• Brand Integrity: Uphold and promote the Kimpton and Indigo brands, ensuring brand standards and quality are maintained at each property.

• Talent Development: Inspire and develop General Managers and their teams, fostering a culture of collaboration, professional growth, and accountability.

• Community Engagement: Build strong relationships with local communities and partners to enhance the reputation and visibility of the properties.

What We’re Looking For

• Proven experience as a General Manager or senior leadership role, with a strong background in managing multiple properties in the luxury or lifestyle hotel sector.

• Exceptional leadership and people management skills, with a history of building high-performing teams.

• Strong financial acumen and experience with budgeting, forecasting, and P&L management across multiple locations.

• A strategic mindset with the ability to implement and drive long-term business goals.

• Excellent communication, interpersonal, and problem-solving skills.

• A passion for hospitality, with a focus on delivering memorable and personalized guest experiences.

• Experience in fostering a culture of innovation, collaboration, and continuous improvement across a diverse portfolio.

• A deep understanding of the Australian market, particularly Sydney, and the ability to identify and capitalize on growth opportunities.

What We Offer

• Competitive salary and performance-based incentives.

• The opportunity to work with a globally recognized brand known for its creativity, passion, and exceptional service.

• A dynamic, supportive, and inclusive work environment.

• Global Accommodation and Dining discounts.

• Career development opportunities within Pro-invest Group.

• A chance to shape the future of Kimpton Margot Sydney and its portfolio of properties.

Apply Now
If you are a results-driven leader with a passion for exceptional service and a proven ability to manage and inspire multiple properties, we want to hear from you! Please submit your resume and cover letter outlining your experience and why you're the perfect fit for the Portfolio General Manager role.

Kimpton Margot Sydney is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.